FAQ
The rail-mounted data logger cannot connect to the internet via Ethernet, but the Ethernet cable is connected to the computer, and the computer is online. What could be the cause?
1: Check if a static IP address was previously configured on the data logger. You can reset the data logger to see if it can successfully connect to the Ethernet; 2: Access the router’s settings interface and check if it is using DHCP to obtain an IP ...
Does the LSW-Mini support the Modbus protocol?
Yes, it does. You will need to provide a compatible inverter or battery protocol, as well as the electricity meter to be controlled. We support the Firmcore architecture, which allows for quick customization and adaptation.
Why can't I find any devices in Local Mode on a 4G device without Bluetooth?
Local Mode requires a connection via Bluetooth or an access point (AP). Since 4G devices without Bluetooth do not support AP functionality, they cannot detect the network and therefore cannot use Local Mode.
LDW-1 Rail Data Logger. Are there any requirements for the communication cable between the inverter and the data logger? Does it have to be shielded?
Standard twisted-pair cable is sufficient.
If the connection drops due to poor signal, how long does it take to reconnect?
Check when the data logger last connected to the signal, or try manually reinstalling the data logger. Normally, the data logger automatically restarts every 3 hours; as long as the network connection is good, it will proactively reconnect ...
What is the function of the dial on the LD4G/LD2G?
The dial on the data logger acts as a resistive switch. By default, it is set to the “TERMS” position. If the on-site 485 cable exceeds 200 meters in length, you can set it to the ‘NO’ position to increase the resistance and ensure stable data ...
Troubleshooting Guide for Data Logger Offline Issues
Offline Processing Solution for WiFi Data Loggers Please try to reconfigure the network 1.Currently, only 2.4G network is supported, 5G is not supported. 2. If the signal strength of the selected network is <15, the connection is unstable. Please ...
I have installed a DIN rail Data Logger, but why is only one Inverter detected?
Please check your wiring. Your multiple Inverters need to be connected in series. Furthermore, please note that Inverters using different communication protocols cannot be connected in series to the same Data Logger. For multiple Inverters connected ...
Does the WiFi Data Logger support 5G networks?
Currently, only LSW-4 products support this; others do not. WIFI Band Identification PC: You can check whether the network band is 2.4G or 5G by viewing the properties in the Wi-Fi connection details. Mobile: Some phone models allow you to view the ...
How to hide the Data Logger's AP.
Please perform this operation via the web interface. Search for the on-site AP device, connect to it, then log in to 10.10.100.254 using the username and password: admin. Within the Setup Wizard, configure the network. At the third step of network ...
What is the maximum range at which the LSW-5 Data Stick can detect an AP signal?
Laboratory data shows approximately 100 metres in an open, unobstructed area.
I cannot find my Data Logger in the WiFi list interface.
Please press and hold the reset button for 10 seconds to reset the Data Logger (restore factory settings).
All indicator lights on the Data Logger are off.
Please check if the Inverter is receiving power normally: If not powered normally: Please contact the Inverter Manufacturer for inspection. If powered normally: Please re-insert the Data Logger. If it still does not light up after re-insertion, ...