FAQ
Troubleshooting Guide for Data Logger Offline Issues
Offline Processing Solution for WiFi Data Loggers Please try to reconfigure the network 1.Currently, only 2.4G network is supported, 5G is not supported. 2. If the signal strength of the selected network is <30, the connection is unstable. Please ...
I have installed a DIN rail Data Logger, but why is only one Inverter detected?
Please check your wiring. Your multiple Inverters need to be connected in series. Furthermore, please note that Inverters using different communication protocols cannot be connected in series to the same Data Logger. For multiple Inverters connected ...
Does the WiFi Data Logger support 5G networks?
Currently, only LSW-4 products support this; others do not.
How to hide the Data Logger's AP.
Please perform this operation via the web interface. Search for the on-site AP device, connect to it, then log in to 10.10.100.254 using the username and password: admin. Within the Setup Wizard, configure the network. At the third step of network ...
What is the maximum range at which the LSW-5 Data Stick can detect an AP signal?
Laboratory data shows approximately 100 metres in an open, unobstructed area.
I cannot connect the WiFi Data Logger to the Router.
Please follow these steps for network connection: 1. Connect to the Data Logger's AP network: Locate the Data Logger network by opening WLAN on your phone or computer and searching for "AP_". xxxxxxxx" (where xxxxxxx is the Data Logger serial ...
I cannot find my Data Logger in the WiFi list interface.
Please press and hold the reset button for 10 seconds to reset the Data Logger (restore factory settings).
All indicator lights on the Data Logger are off.
Please check if the Inverter is receiving power normally: If not powered normally: Please contact the Inverter Manufacturer for inspection. If powered normally: Please re-insert the Data Logger. If it still does not light up after re-insertion, ...