Please confirm that your installation is correct. The Data Stick connected to Huawei requires a 485 communication cable. Typically, our red wire connects to Inverter port 1, and the black wire connects to Inverter port 3. Additionally, please check ...
Scenario 1: Device Offline in 4G Mode 1. Check Hardware Connections 1.1 Ensure the 4G antenna is installed and securely fastened. 1.2 Open the SIM card slot to make sure the card is inserted in the correct direction with good contact. 2. Check SIM ...
You need to log in to the SOLARMAN Business website: https://cnpro.solarmanpv.com/business Choose corresponding plant, locate the device, and follow the below path to export data p.s :The data logger only collects data that transmitted from the ...
Scene 1: No inverter data displayed on the platform under anti-reverse flow protection, or partial inverter offline Fault Description: Communication anomaly between platform server and inverters Causes: Incorrect inverter address Incompatible ...
1: Check if a static IP address was previously configured on the data logger. You can reset the data logger to see if it can successfully connect to the Ethernet; 2: Access the router’s settings interface and check if it is using DHCP to obtain an IP ...