【Scenario FAQ Collection】Cases where plant data is not displayed or is incorrect, and corresponding solutions

【Scenario FAQ Collection】Cases where plant data is not displayed or is incorrect, and corresponding solutions

Plant data not displayed

1、Why can I not view Electricity Consumption and Battery Data?


2、Flow Chart Display Issues

Scene 1: Flow chart shows only generation, grid, and consumption data without battery metrics
Scene 2: Power data and bar chart data are not displayed in the plant's flow chart.
Scene 3: Historical Data Discrepancies with Live Chart Data
Scene 4: Plant devices have electricity consumption data, but it does not appear in the live chart

3、Why is there no data displayed on the chart


4、Why date logger and inverter online but no plant data processing?


5、Why is power curve data from six months ago not visible?


6、How to Change Electricity Revenue


7、Why is the full generation hours of the plant 0?


8、Subsystem No Data Handling Solution


9、Solution for plant not displaying generation trend curve


10、Why is my Data Dashboard empty?


11、I have added an Electricity Meter to my Plant, but there is no Generation data. Why?


12、The application opens but displays no information.



The plant data is incorrect

1、What is the reason for the cumulative production of a newly built plant being higher than the annual production?


2、Why is Electricity Consumption Data not displayed at night?


3、Why is there no data for plant analysis?