API
How to Integrate Data into Home Assistant【SOLARMAN Smart and Business】
Home Assistant is a third-party portal that requires API calls for operation. As the API currently operates on a paid basis, Please submit a support ticket with your information for processing. Ticket Link: ...
I want to open an API. 【SOLARMAN Smart and Business】
Please provide the account you have registered with the Solarman platform, who you are - individual, installer, investor or distributor? Why do you need an open API, e.g. if you have a website, what is the URL? Please submit the above information via ...
What is the reason for the API call returning a "device not found" error?【SOLARMAN Smart and Business】
The reason is that the Device you are querying is not associated with the account used for your API call. Please log in to the Solarman platform (Merchant Version/Zhidian) first to confirm if this Device is under your account. Then, verify that the ...
What causes the API call to return "AUTH_INVALID_USERNAME_OR_PASSWORD"? 【SOLARMAN Smart and Business】
Please confirm the following: whether the API domain used for the interface is correct, whether the account information is correct, and whether the call format is correct. If you are unable to troubleshoot, please provide the API call details (URL, ...
The API call returns 'invalid param type'; what adjustments should I make?【SOLARMAN Smart and Business】
This may be caused by multiple factors. You need to compare your respective input parameters with the descriptions provided in this document for verification. If you cannot confirm the cause, please provide the specific API you called, detailed input ...
I am using the API for custom remote control; what do returned codes 530/573 signify?【SOLARMAN Smart and Business】
530: Command Issuance Failed. This typically indicates a communication failure between the platform and the Device, often due to network fluctuations. 573: Edge communication failed. This typically indicates a communication failure when the Data ...
Why can't I control devices via OPENAPI?【SOLARMAN Smart and Business】
Before controlling devices via OPENAPI, please ensure you have device control permissions on either the SOLARMAN Business or SOLARMAN Smart platform. If you lack these permissions, please contact the device manufacturer for authorisation. If you have ...
How do I obtain the orgId (Merchant ID)?【SOLARMAN Smart and Business】
Please access it through interface 2.2.
I have a Plant on the SOLARMAN platform, so why can't I find it via OPENAPI?【SOLARMAN Smart and Business】
If your Plant is registered in SOLARMAN Business, please use the Business version token to access Plant data. If your Plant is registered in SOLARMAN Smart, please use the Smart version token to access Plant data. The distinction between the Business ...
When making an API call to retrieve data, I receive the prompt: '2101010 appId insufficient allowance.' What does this mean?【SOLARMAN Smart and Business】
Your API call quota has been reached. Due to the implementation of our API pricing policy, please submit a support ticket to obtain a quote if you wish to continue using the service. Ticket Link: https://helpcenter.solarmanpv.com/portal/en/signin
Is there a limit to the frequency of API calls?【SOLARMAN Smart and Business】
There is a limit of 50 calls per minute. If this frequency is exceeded, calls will be suspended and will resume after a two-minute period. This frequency limit is uniformly applied. No further calls can be made within this two-minute period; ...
I require the API ID and API key.【SOLARMAN Smart and Business】
Please provide the account you have registered with the Solarman platform, who you are - individual, installer, investor or distributor? Why do you need an open API, e.g. if you have a website, what is the URL? Please submit the above information via ...