My app id is locked./My API has error./My API doesn't work./API has error of auth invalid username or password error.

My app id is locked./My API has error./My API doesn't work./API has error of auth invalid username or password error.

Firstly, plz check if you use correct url: https://globalapi.solarmanpv.com
Your account is the "International Data Center", we kindly remind that you use the new OPENAPI domain https://globalapi.solarmanpv.com to access the platform, replacing the previous domain https://api.solarmanpv.com.

Seconly, plz check if there is any error in the mobile, email,username in the input parameter. Password needs to be sha256 encrypted in lowercase format.
https://emn178.github.io/online-tools/sha256.html This is the url to change password in the form of sha256 encrypted in lowercase.

Thirdly, if you are solarman business account, you need to add a parameter to the interface to get the token: orgId (orgId is the business ID).

If the above info can't solve your problem,
Please provide the CURL and submit a support ticket to contact us for assistance.
REQUEST: Header+Body
RESPONSE: Body

Example of CURL: