I have a Plant on the SOLARMAN platform, so why can't I find it via OPENAPI?【SOLARMAN Smart and Business】
If your Plant is registered in SOLARMAN Business, please use the Business version token to access Plant data. If your Plant is registered in SOLARMAN Smart, please use the Smart version token to access Plant data.
The distinction between the Business version token and the Smart version token is as follows: if the 'orgId' (Merchant ID) parameter is included when obtaining the token, a Business version token is issued. If the 'orgId' (Merchant ID) parameter is not included, a Smart version token is issued.
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Why can't I control devices via OPENAPI?【SOLARMAN Smart and Business】
Before controlling devices via OPENAPI, please ensure you have device control permissions on either the SOLARMAN Business or SOLARMAN Smart platform. If you lack these permissions, please contact the device manufacturer for authorisation. If you have ...
SOLARMAN Platform User Manual
To help new users quickly set up their devices and easily view data on power generation and consumption, we have compiled a beginner’s guide that outlines the standard steps to follow after downloading the app. Each step includes a link to a detailed ...
How to transfer a SOLARMAN Smart Plant to a SOLARMAN Business.【SOLARMAN Smart】
Please submit a support ticket and include your SOLARMAN Smart User ID, Plant ID, and Business ID for processing. Support ticket link: https://helpcenter.solarmanpv.com/portal/en/signin
How to Change Plant Type【SOLARMAN Smart and Business】
If you are the Plant creator, please navigate to Menu > Home settings > Edit > Grid and PV situation, and complete the fields based on your actual power supply conditions. If you do not have editing permissions, please contact the Plant creator to ...
Can I customise report templates?【SOLARMAN Business】
Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.