How are API call counts calculated?
Calls are counted based on API calls. For example, if you query 20 devices in a single call, but all of them are retrieved through a single API call, it counts as one call.
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I want to open API./How can I open API?
API Activation Guide Dear Customer Thank you for your interest in Wuxi IGEN Technology Co. (hereinafter referred to as "IGEN Technology" or "us") and for considering using our SOLARMAN OpenAPI service. Before you officially subscribe, we would like ...
What causes the API call to return "AUTH_INVALID_USERNAME_OR_PASSWORD"? 【SOLARMAN Smart and Business】
Please confirm the following: whether the API domain used for the interface is correct, whether the account information is correct, and whether the call format is correct. If you are unable to troubleshoot, please provide the API call details (URL, ...
Unable to call API, showing auth invalid appId resolution【SOLARMAN Smart and Business】
Issue: Unable to call API, showing auth invalid appId. Solution: Please note the domain of the account activation. If it is in the international data center, the domain name for the call should be changed to: https://globalapi.solarmanpv.com If it is ...
What is the reason for the API call returning a "device not found" error?【SOLARMAN Smart and Business】
The reason is that the Device you are querying is not associated with the account used for your API call. Please log in to the Solarman platform (Merchant Version/Zhidian) first to confirm if this Device is under your account. Then, verify that the ...
When making an API call to retrieve data, I receive the prompt: '2101010 appId insufficient allowance.' What does this mean?【SOLARMAN Smart and Business】
Your API call quota has been reached. Due to the implementation of our API pricing policy, please submit a support ticket to obtain a quote if you wish to continue using the service. Ticket Link: https://helpcenter.solarmanpv.com/portal/en/signin