Data
My Plant has generation data, and the unit price per kWh is set; why is there no revenue?【SOLARMAN Smart】
If you have just set the kWh gain, please wait for about 5 minutes and then manually refresh the interface to view it. If the interface is not updated after refreshing, Please submit your issue via a support ticket for our assistance. Ticket Link: ...
I can't see my plant's data?【SOLARMAN Smart】
Please make sure the datalogger and inverter under your plant are online, if the datalogger is not online, please try to reconfigure the network, if the inverter is not online, please try to re-plug the datalogger. Click here to watch the YouTube ...
No Daily Production has been recorded.【SOLARMAN Smart】
Please check if the data logger and inverter are online in the device bar 1. If the data logger is not online, please try to reconfigure the network. 2. If the data logger is online and the inverter is not online, please try to re-plug the data ...
How are the monthly chart data for PR and CPR calculated?【SOLARMAN Smart and Business】
Daily PR: Photovoltaic Daily Full Load Hours / Daily Irradiation CPR = (Actual Production + Sum of all external losses) / Theoretical Production
The SOLARMAN Smart web interface displays Solar Power data, but the SOLARMAN Smart app does not.【SOLARMAN Smart】
Please check the Plant Settings in the app. If 'No PV Device' is selected, no parameters will be shown. The display of chart parameters in the app is determined by the answers provided, whereas the web display is based on the plant type, hence ...
Why is power curve data from six months ago not visible?【SOLARMAN Smart】
The inverter interface only retains the last 6 months of data, to view data older than 6 months, please view it through the plant interface.
What is the maximum data transmission frequency?【SOLARMAN Smart and Business】
The default is to upload once every 5 minutes.
Plant does not display revenue data.【SOLARMAN Smart】
Please confirm whether the Plant's electricity price is set. This can be configured in the 'Revenue per kWh' interface, found within 'Menu' > 'Home settings'.
Why can I not view Electricity Consumption and Battery Data?【SOLARMAN Smart】
If you are the Plant creator, please navigate to Menu - Home settings - Edit - Grid and PV Status interface to input the required information. For energy storage systems, you should select: Grid supply - Self-consumption and sell to Grid - Storage ...
I cannot view Inverter data older than 6 months.【SOLARMAN Smart】
The Inverter interface only retains curve chart data for the most recent 6 months. If you would like to view data older than 6 months, please do so through the plant interface.
Why are the historical data and Flow Diagram data inconsistent?【SOLARMAN Smart】
The power data, flow status, SOC, Plant communication status, alarm status, and last update time within the Flow Diagram are pushed immediately upon change. Users do not need to refresh the interface to view the latest data. The daily generation data ...
The electricity display shows MWh, but I wish to see more precise generation data.【SOLARMAN Smart】
Please log in to SOLARMAN Smart, click Menu -- open 'Display Preferences'. Here you can select W or kWh for power and energy units.
Why is there no data for plant analysis?【SOLARMAN Smart and Business】
1. Total Output and Total Consumption According to the Law of Conservation of Energy, a storage inverter, as a relay system that is neither a power source nor a load, should theoretically have its Total Output equal to its Total Consumption plus ...
How do I export inverter data【SOLARMAN Smart】
The app does not support data export. Please log in to the SOLARMAN Smart web portal at https://home.solarmanpv.com/login and use the data export interface to export your data.
How to view Energy Feed-in【SOLARMAN Smart APP】
Please click on the Statistics section. At the top of the interface, you will find 'Day', 'Month', 'Year', and 'Total' options, which you can select to view the information you require.
How to view Energy Purchased【SOLARMAN Smart APP】
Please click on the Statistics section. At the top of the interface, you will find 'Day', 'Month', 'Year', and 'Total' options, which you can select to view the information you require.
How to view Battery Energy Discharged【SOLARMAN Smart APP】
Please click on the report button. At the top of the interface, you will find 'Day', 'Month', 'Year', and 'Total' options, which you can select to view the information you require.
How to view Battery Energy Charged【SOLARMAN Smart APP】
Please click on the Statistics section. At the top of the interface, you will find 'Day', 'Month', 'Year', and 'Total' options, which you can select to view the information you require.
How to view Energy Consumed【SOLARMAN Smart】
Please click on the Statistics section. At the top of the interface, you will find 'Day', 'Month', 'Year', and 'Total' options, which you can select to view the information you require.
How can I view the current month's Production?【SOLARMAN Smart APP】
Please click on the report button. At the top of the interface, you will find 'Day', 'Month', 'Year', and 'Total' options, which you can select to view the information you require.
Is the data update frequency of SOLARMAN Smart the same as the backend? What is the data refresh interval?【SOLARMAN Smart】
SOLARMAN Smart, whether on the APP or WEB end, defaults to manual refresh with a data interval of 5 minutes.