My Plant has generation data, and the unit price per kWh is set; why is there no revenue?【SOLARMAN Smart】
If you have just set the kWh gain, please wait for about 5 minutes and then manually refresh the interface to view it.
If the interface is not updated after refreshing, Please submit your issue via a support ticket for our assistance.
Related Articles
Plant does not display revenue data.【SOLARMAN Smart】
Please confirm whether the Plant's electricity price is set. This can be configured in the 'Revenue per kWh' interface, found within 'Menu' > 'Home settings'.
How to Change Electricity Revenue【SOLARMAN Smart】
1. Click the Family Settings section in the menu panel 2. Locate the plant you wish to modify and tap Details 3. Find “Revenue per Kilowatt-Hour” under Family Information 4. Enter the desired electricity rate 5. Save to complete the setup 6. After ...
Why there is no generation data in my APP【SOLARMAN Smart and Business】
Scenario 1:Logger or inverter is offline If the logger or inverter are offline, there will be no data in the plant. Please plug and unplug the logger again and ensure that your inverter communication address is 1. If it is not working, please press ...
Flow Chart Display Issues【SOLARMAN Smart and Business】
Overall Troubleshooting Approach 1. Verify data source accuracy 2. Confirm correct plant type selection 3. Ensure equipment is online 4. Check if the following scenarios resolve the issue 5. If all checks pass and scenarios fail to resolve, contact ...
Why there is no data on my APP【SOLARMAN Smart and Business】
If the logger or inverter are offline, there will be no data in the plant. Your logger is offline.Please plug and unplug the logger again and ensure that your inverter communication address is 1. If it is not working, please press and hold the reset ...