The device has already been added to another household.【SOLARMAN Business】
If you are the Plant creator, please go to the Device interface and click on the Data Logger to unbind the Device. If you are not the Plant creator, please contact the Plant creator to unbind it.
Plant creators can view this information under Monitoring > Plants > Authorization Details.
If you receive the prompt “This data logger has been added by another plant” when attempting to add a data logger but do not know the power station information, you may provide the device SN and submit a support ticket to contact the platform's after-sales team for
Ticket Link: https://helpcenter.solarmanpv.com/portal/en/signin
Related Articles
The device has already been added to another household.【SOLARMAN Smart】
If you are the Plant creator, please go to the Device interface and click on the Data Logger to unbind the Device. If you are not the Plant creator, please contact the Plant creator to unbind it. Creators can be viewed under Home Settings → ...Please assist with unbinding the Device SN.【SOLARMAN Business】
If you are the Plant creator, please go to the Device interface and click on the Data Logger to unbind the Device. If you are not the Plant creator, please contact the Plant creator to unbind it. Plant creators can view this information under ...How to Unbind Device SN【SOLARMAN Smart】
If you are the Plant creator, please go to the Device interface and click on the Data Logger to unbind the Device. If you are not the Plant creator, please contact the Plant creator to unbind it. Creators can be viewed under Home Settings → ...Why does the date logger prompt that it has already been added to another plant when adding, and how to handle it?【SOLARMAN Smart】
Please submit a screenshot of your device's SN and a screenshot of the system prompt via a support ticket for processing. Ticket Link: https://helpcenter.solarmanpv.com/portal/en/signinHow to Export Device/Inverter/Data Logger Data【SOLARMAN Business】
You need to log in to the SOLARMAN Business website: https://cnpro.solarmanpv.com/business Choose corresponding plant, locate the device, and follow the below path to export data p.s ：The data logger only collects data that transmitted from the ...