Why does the data logger prompt that it has already been added to another plant when adding, and how to handle it?【SOLARMAN Smart】
A device can only be added under one Plant.
1. If the device was added to a Plant under your account, please delete it on the device page and then add it again, or view the data using the original Plant.
2. If you did not create the Plant and do not have editing permissions, contact the Plant creator to have it deleted.
3. If you cannot contact the device creator or do not know who added the device,
Please submit a screenshot of your device's SN and a screenshot of the system prompt via a support ticket for processing.
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The device has already been added to another household.【SOLARMAN Smart】
If you are the Plant creator, please go to the Device interface and click on the Data Logger to unbind the Device. If you are not the Plant creator, please contact the Plant creator to unbind it. Creators can be viewed under Home Settings → ...
The device has already been added to another household.【SOLARMAN Business】
If you are the Plant creator, please go to the Device interface and click on the Data Logger to unbind the Device. If you are not the Plant creator, please contact the Plant creator to unbind it. Plant creators can view this information under ...
Add a Logger【SOLARMAN Smart APP】
Click here to watch the YouTube video tutorial on How to adda data logger If you see a message stating that the device has already been added to another home when trying to add it, please refer to 【The device has already been added to another ...
I accidentally deleted a Plant; can it be recovered?【SOLARMAN Smart】
Plants cannot be recovered. If you accidentally deleted a Plant, please recreate it and add the Device. If the following message appears when adding a device: “This device has already been added to another installation. It cannot be added again.” ...
How to delete a data logger under a plant?【SOLARMAN Smart】
1. Tap the device interface and locate the date logger 2. Tap the “...” next to the date logger 3. Tap the “Delete Device” button to remove it 4. If the “Delete Device” button is not visible on the device interface, this indicates the plant was not ...