I am trying to add a Device, but it shows as already bound.【SOLARMAN Business】

I am trying to add a Device, but it shows as already bound.【SOLARMAN Business】

If you are the Plant creator, please go to the Device interface and click on the Data Logger to unbind the Device. If you are not the Plant creator, please contact the Plant creator to unbind it.
If you don't know who the plant creator is, check through the picture route.
If the device belongs to you but you are unable to contact the creator or do not know who the creator is, please provide the device's serial number (SN) along with a photo taken on-site showing the SN, and submit a support ticket to the platform for assistance.

    • Related Articles

    • Add Logger【SOLARMAN Business】

      Click here to watch the YouTube video tutorial on How to adda data logger SN 1. In Monitoring > Plants, Click the plant where you want to add a logger 2. Click Add > Add New Gateway/Logger in the upper-right corner of the plant 3. Click Add > Enter ...
    • The device has already been added to another household.【SOLARMAN Business】

      If you are the Plant creator, please go to the Device interface and click on the Data Logger to unbind the Device. If you are not the Plant creator, please contact the Plant creator to unbind it. Plant creators can view this information under ...
    • Solution for plant Remaining in Alarm State After Device Goes Offline【SOLARMAN Business】

      SOLARMAN Business Edition, the device is offline, but the plant still shows an alarm status. The last data frame before the device went offline uploaded an alarm, and the plant alarm icon will disappear 24 hours after it goes offline. If the device ...
    • How to add a data logger to the app.【SOLARMAN Smart】

      If the plant has already been created, click “Add Device” in the upper-right corner of the Home screen to proceed. You can also view the operation manual under “About SOLARMAN smart” in the menu bar.
    • Add Datalogger【SOLARMAN Business APP】

      After completing the creation of online plant data, you need to add a datalogger to your plant to complete device access. The datalogger can collect the operating data of photovoltaic device and upload it to the server. Then you can view the power ...