Network Settings
Primary Use Cases
1. After adding a new device, network configuration is required before data updates occur.
2. When a device goes offline, network reconfiguration is necessary.
3.I cannot connect the WiFi Data Logger to the Router.
If the logger is equipped with a WiFi module, it is required to operate networking configuration to ensure normal communication.
Go to「Device List」and check if there is "Networking Configuration" button. If not, it means networking configuration is not required.
SOLARMAN Smart App Network Configuration Process
1. Networking Process
Please use 2.4G network for configuration. 5G network is not supported.
Step 1:Select Equipment
On the Devices page, select the device you want to connect to the network
Step 2:Confirm Wi-Fi Info
Please make sure your phone has connected to the right WiFi network and click "Start".
Step 3: Connect to AP network
Go to Phone Settings-WLAN, find the right "AP_XXXXX" network and click "Go to connect".
Go back to SOLARMAN Smart after your phone has connected to AP network.
Step 4: Auto Configuration
Please wait for a while to complete the configuration. System will switch to the Configured Page automatically.
When you go back to 「Device List」, the logger will still at Offline status. Usually, the data will be updated in 10 mins. Please wait patiently.
If configuration failure occurs, please check the following reasons and try it again.
1. Make sure WLAN is ON;
2. Make sure WiFi is normal;
3. Make sure wireless router does not implement the white-black list;
4. Shorten the distance between the phone and device;
5. Try to connect to other Wi-Fi;
6. Remove the special characters（，；‘’=“”`） in Wi-Fi network.
SOLARMAN Business App Network Configuration Process
Step 1: Go to the network configuration page
1. Go to the "Applications" tab and click on "WiFi Configuration".
Step 2:Confirm Wi-Fi Info
Ensure your phone is connected to your home WiFi network (it should be the same as the network displayed on the page) and enter the network password. Note: The logger does not support 5G networks; please connect to a 2.4G network.
Step 3: Connect to AP network
After the system detects the network, follow the prompts to navigate to the WiFi list interface. Locate the correct “AP_XXXXX” network and click "Connect"
Enter the AP password during connection. The password can be found on the logger casing.
After connecting to the AP, return to SOLARMAN APP. The system will automatically switch to the configuration page
Step 4:Configuration complete
Please wait a minute. WiFi configuration will complete successfully. Data typically updates within 10 minutes. Please be patient.
If configuration fails, check the following reasons and retry.
Web-Based Network Configuration Process
Please follow these steps for network connection:
Step 1. Connect to the Data Logger's AP network:
Locate the Data Logger network by opening WLAN on your phone or computer and searching for "AP_". xxxxxxxx" (where xxxxxxx is the Data Logger serial number).
Connect:
Select and connect to the Data Logger network. The password can be found on the Data Logger.
Step 2. Access Configuration Page:
Open a web browser: After connecting to the Data Logger's AP network, open a web browser on your phone or computer.
Enter IP Address: In the browser's address bar, enter “10.10.100.254”.
Log In: Enter the username and password “admin”.
Step 3. Run Setup Wizard:
Navigate to Setup Wizard: Locate the “Quick Setup” or “Setup Wizard” option.
Scan Network: The wizard will scan for available Wi-Fi networks.
Select Network: Choose the desired Wi-Fi network from the list.
Enter Password: Enter the password for the Wi-Fi network.
Enable Auto IP: Select 'Enable' to automatically obtain an IP address.
Click 'Next' and 'OK': Follow the prompts to click 'Next', then click 'OK'.
Restart: The Data Logger will restart, and you should be able to connect to the Wi-Fi network.
Step 4. Verify Connection:
Re-login: After restarting, re-login to the configuration page (10.10.100.254).
Check if an IP address has been obtained, if the signal strength is greater than 15, and if the server is connectable. If an IP address cannot be obtained, please try configuring again.
Troubleshooting Network Configuration Failures
In rare cases, some users may experience network configuration failures. If the app fails to configure the network, we recommend following the instructions on the web portal.
If the web portal configuration also fails, please follow the instructions below to configure the network by binding the MAC address or setting a static IP address on your router.
For instructions on setting a static IP address, see: Fixed IP Settings
Instructions for binding the MAC address to the router are as follows:
1. Go to router background management interface. (Example: Xiaomi router)
2.Check the terminal number that connected to router,then find the logger SN and MAC address.
3.Back to router home page,click router settings and select LAN settings.
4.Select DHCP static IP assignment and click “Addto”, then click “One-clic kbinding” to bind related logger and MAC address.
If neither a static IP address nor binding the MAC address to the router allows you to connect to the network
Please try to use your cell phone hotspot to match the network, if it can be online, that is your router has network restrictions on our server, you need to contact your carrier to open the whitelist.
IP:47.88.8.200/47.254.74.158
TCP Port:10000
This is our IP address and port.
If it can't connect to the server even with your cell phone hotspot, the logger may be broken.
Related Articles
P1 Meter Reader Connection and Use FAQ
Q1: How can I determine if my meter is compatible? A1: There are two ways to determine: Method 1: Check if the meter has a "P1/RJ12" interface. Method 2: Check the table below: https://www.solarmanpv.com/is-my-smart-meter-compatible Q2: What are the ...Fixed IP Settings
Common use case: After a device successfully joins the network, it frequently goes offline. The steps are as follows 1、Open a wireless network. 2、Select logger network (network name: AP+SN) and connect. The password can be found on the logger label, ...Solutions for Error Codes During Device Network Configuration
Scenario 1: Error Code -1000 During Device Network Configuration Cause: Bluetooth not authorized, disabled, or unsupported Solution: Enable Bluetooth authorization for the SOLARMAN app in your phone's settings Scenario 2: Error Code -1001 During ...I changed my router & network provider and then Solarman no longer works. How to deal with it? 【SOLARMAN Smart APP】
If you changed new router or wifi password, please reset the logger, clear all configurations, and then rewire the network according to the manual. Distribution Network Tutorial: Network Settings【SOLARMAN Smart APP】Why there is no data on my APP【SOLARMAN Smart and Business】
If the logger or inverter are offline, there will be no data in the plant. Your logger is offline.Please plug and unplug the logger again and ensure that your inverter communication address is 1. If it is not working, please press and hold the reset ...