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P.S.: This document provides instructions on how to activate the API. Please contact us via the ‘Submit a Support Ticket’ section at the bottom of the Help Centre, or email our after-sales team, to enquire about API activation. Thank you very much for your understanding and cooperation.
To protect your privacy and security, please do not leave any comments regarding your API activation in the comments section at the end of this document.
API Activation Guide
Dear Customer
Thank you for your interest in Wuxi IGEN Technology Co. (hereinafter referred to as "IGEN Technology" or "us") and for considering using our SOLARMAN OpenAPI service. Before you officially subscribe, we would like to provide you with some important information.
First, the API service is free for SOLARMAN Smart user. If you are a SOLARMAN Business user or an SOLARMAN Smart user with more than three Plant, you will be required to pay for the API service.
Free Version（Available only to SOLARMAN Smart users , Exceeding any one of these will incur a fee.）
- API call volume of 200,000 times per year
- Number of plants within 3
If your usage is approaching our free limit, please contact us in advance to pay for API fees. If you exceed the limit, we will have to temporarily suspend your service.
Pricing for the paid version (EXW, US dollars)
Note: The Basic Package must be purchased first; the Expansion Packages can be added in unlimited quantities.
Acceptance of the Developer Agreement
Before using the API, please read the ‘SOLARMAN OpenAPI Developer Agreement’. Once you have read and agreed to the relevant terms, please submit a support ticket at the bottom of the Help Centre, ensuring you include the following information in your ticket:
I have understood all the contents of the Developer Agreement and agree to be bound by it.
The ‘SOLARMAN OpenAPI Developer Agreement’ can be found at the end of this document.
Information required for your application
When confirming the agreement, please provide the following information to enable the platform to assess your eligibility:
1. Your email address (the account used to apply for API access must be a valid account already registered on the SOLARMAN platform.)
2. Your role — Individual / Installer / Investor / Distributor?
3. Reason for applying for the API (if you operate a website, please provide the website URL)
4. API access type — Free version / Paid version (for the paid version, please specify the selected package type)
5. Once you have submitted the above information and confirmed the agreement via email, we will provide you with a new APP ID and APP SECRET.
6.I have understood all the contents of the Developer Agreement and agree to be bound by it.
Set-up Process
Free version set-up process: Provide details → Platform review → Confirmation of API activation
Paid version set-up process: Provide details (select a package) → Platform review and provision of payment details → Customer payment → API activation upon confirmation of payment receipt
SOLARMAN OpenAPI Developer Agreement