Data loggers and other devices such as inverters are experiencing transmission interruptions or serial communication anomalies. Please submit a support ticket with your device serial number (SN), screenshots, and other relevant information for ...
The firmware package name does not comply with specifications, lacking essential information such as MCU1, ARM required for upgrade validation. Please check if the uploaded firmware file's name adheres to the specified format and includes the ...
Firmware package is corrupted during upload or download, or the package body is incomplete. 1. Maintain the current network connection of the data logging device and attempt the upgrade operation again. 2. Connect the Data Logger to a different ...