Inverter upgrade displays a device interaction failure.【SOLARMAN Smart】
Data loggers and other devices such as inverters are experiencing transmission interruptions or serial communication anomalies. Please submit a support ticket with your device serial number (SN), screenshots, and other relevant information for resolution.
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Troubleshooting Guide for Inverter Upgrade Failure【SOLARMAN Business】
scene1：Inverter upgrade failed due to a failure in parsing the display result. Reason for failure: The timeout setting for the upgrade task is too short, leading to a verification failure because the inverter and other devices have not completed the ...
Inverter upgrade displays a firmware verification error.【SOLARMAN Smart】
Firmware package is corrupted during upload or download, or the package body is incomplete. 1. Maintain the current network connection of the data logging device and attempt the upgrade operation again. 2. Connect the Data Logger to a different ...
How to Export Device/Inverter/Data Logger Data【SOLARMAN Business】
You need to log in to the SOLARMAN Business website: https://cnpro.solarmanpv.com/business Choose corresponding plant, locate the device, and follow the below path to export data p.s ：The data logger only collects data that transmitted from the ...
Inverter upgrade displays a firmware name error.【SOLARMAN Smart】
The firmware package name does not comply with specifications, lacking essential information such as MCU1, ARM required for upgrade validation. Please check if the uploaded firmware file's name adheres to the specified format and includes the ...
P1 Meter Reader Connection and Use FAQ
Q1: How can I determine if my meter is compatible? A1: There are two ways to determine: Method 1: Check if the meter has a "P1/RJ12" interface. Method 2: Check the table below: https://www.solarmanpv.com/is-my-smart-meter-compatible Q2: What are the ...