Why there is no data on my APP【SOLARMAN Smart and Business】

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• Why there is no generation data in my APP【SOLARMAN Smart and Business】

  Scenario 1：Logger or inverter is offline If the logger or inverter are offline, there will be no data in the plant. Please plug and unplug the logger again and ensure that your inverter communication address is 1. If it is not working, please press ...

• How do I authorize others to use my plants?【SOLARMAN Business and Smart】

  SOLARMAN Business APP：Click here to watch the YouTube video tutorial on How to Authorize Plants to Other Merchants SOLARMAN Smart APP：Click here to watch the YouTube video tutorial on How to Authorize Plants for SOLARMAN Smart Users SOLARMAN Smart ...

• Flow Chart Display Issues【SOLARMAN Smart and Business】

  Overall Troubleshooting Approach 1. Verify data source accuracy 2. Confirm correct plant type selection 3. Ensure equipment is online 4. Check if the following scenarios resolve the issue 5. If all checks pass and scenarios fail to resolve, contact ...

• Troubleshooting Guide for Data Logger Offline Issues

  Offline Processing Solution for WiFi Data Loggers Please try to reconfigure the network 1.Currently, only 2.4G network is supported, 5G is not supported. 2. If the signal strength of the selected network is <30, the connection is unstable. Please ...

• LS4G-6-G Data Logger After-Sales Troubleshooting SOP

  Scenario 1: Device Offline in 4G Mode 1. Check Hardware Connections 1.1 Ensure the 4G antenna is installed and securely fastened. 1.2 Open the SIM card slot to make sure the card is inserted in the correct direction with good contact. 2. Check SIM ...