The WiFi Data Logger is frequently offline.【SOLARMAN Business】

The WiFi Data Logger is frequently offline.【SOLARMAN Business】

Please attempt to reconfigure the network:
1. Currently, only 2.4G networks are supported; 5G is not supported.
2. If the signal strength of the selected network is <30, the connection is unstable. Please reposition the router closer to the Data Logger. 
3. The SSID of the selected Router network must not exceed 30 characters, excluding spaces. 
4. WiFi Router names and password characters do not support symbols such as commas, colons, equals signs, lowercase letters (a-z), uppercase letters (A-Z), or numbers (0-9) as the Router's SSID and password. 
5. The DHCP function should be enabled on the Router; otherwise, WiFi cannot connect to it.
6. If you encounter issues searching for a signal or connecting to the Router, try restarting the Router or restoring it to factory settings.

    • Related Articles

    • What if my WiFi data logger is offline?【SOLARMAN Smart】

      Please try to reconfigure the network 1.Currently, only 2.4G network is supported, 5G is not supported. 2. If the signal strength of the selected network is <30, the connection is unstable. Please adjust the router position closer to the data logger. ...

    • Add Logger【SOLARMAN Business Web】

      Add Logger【SOLARMAN Business Web】 1. In Monitoring > Plants, Click the plant where you want to add a logger 2. Click Add > Add New Gateway/Logger in the upper-right corner of the plant 3. Click Add > Enter the logger's SN to complete the additio ...

    • How to Export Device/Inverter/Data Logger Data【SOLARMAN Business】

      You need to log in to the SOLARMAN Business website: https://cnpro.solarmanpv.com/business Choose corresponding plant, locate the device, and follow the below path to export data p.s ：The data logger only collects data that transmitted from the ...

    • Can I customise report templates?【SOLARMAN Business】

      Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.

    • LS4G-6-G Data Logger After-Sales Troubleshooting SOP

      Scenario 1: Device Offline in 4G Mode 1. Check Hardware Connections 1.1 Ensure the 4G antenna is installed and securely fastened. 1.2 Open the SIM card slot to make sure the card is inserted in the correct direction with good contact. 2. Check SIM ...