The Data Logger cannot connect via Ethernet, but the network cable is connected to the computer, and the computer is online.【SOLARMAN Smart and Business】

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• The data logger is connected to the Huawei inverter, but there is no inverter data on the platform.【SOLARMAN Business】

  Please confirm that your installation is correct. The Data Stick connected to Huawei requires a 485 communication cable. Typically, our red wire connects to Inverter port 1, and the black wire connects to Inverter port 3. Additionally, please check ...

• Network Settings【SOLARMAN Smart APP】

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  Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.

• My Data Logger has been configured with the network but cannot connect to the Inverter.【SOLARMAN Smart and Business】

  The Inverter may not be connecting for the following reasons: 1. Check if the Inverter communication address is set to 1. 2. Verify if the Inverter baud rate is correct. 3. Re-insert the Data Logger. 4. Perform a cross-test with the Data Logger. 5. ...

• LS4G-6-G Data Logger After-Sales Troubleshooting SOP

  Scenario 1: Device Offline in 4G Mode 1. Check Hardware Connections 1.1 Ensure the 4G antenna is installed and securely fastened. 1.2 Open the SIM card slot to make sure the card is inserted in the correct direction with good contact. 2. Check SIM ...