Summary of FAQ on Inverters

Dear Customer,

SOLARMAN is a partner of leading domestic and international inverter manufacturers. Our Data Logger connects to the inverter via standard communication interfaces and is dedicated to the collection and remote transmission of operational data; however, functions such as the inverter’s control logic, parameter settings, firmware updates, fault diagnosis and battery management are the responsibility of the inverter manufacturer’s specialist team.

To help you resolve issues efficiently, we have categorised common inverter-related scenarios as follows. Please contact your installer or distributor for assistance with any related queries.

I. Technical Support and Software/Firmware Updates

Issues relating to inverter firmware updates and the inability to enable new features.

II. Parameter Modification and Remote Control

Issues relating to changing power limits and operating modes, as well as control commands such as remote power on/off and power scheduling.

Ⅲ. Battery Charging and Battery Firmware Updates

Issues relating to abnormal charging and discharging strategies, voltage/current deviations, undercharging or overcharging, and inverter prompts to update battery firmware.

Ⅳ. Fault Alarms and Abnormal Display Data

Issues relating to illuminated inverter alarm lights, fault codes being displayed, or abnormal data on the inverter unit.