PV Optimizer FAQs and Troubleshooting
I. Platform Offline
1. Use a current clamp to verify that the input and output currents are normal. Generally, the output current should be greater than the input current (provided the input current is not zero).
2. Verify that Bluetooth is functioning properly. You can use third-party apps such as Bluetooth Debugging Tools to check this.
2. Platform Online, but Current is Very Low
Use a current clamp to verify that the input and output currents are normal. Generally, the output current should be greater than the input current (provided the input current is not zero).
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