Click here to watch the YouTube video tutorial on how to reset your password.

1. Forgot Password?

If your password is forgotten, please click "Forgot your password?" to reset your password.

1）If you try to find your password via your phone, please enter your phone number first, then click "Send Code". System will send a verification code message to your phone. Please enter the right verification code and reset your password.

2）If you try to find your password via E-mail, please enter your E-mail address first, then click "Send Code". System will send a verification code E-mail to your mailbox. Please enter the right verification code and reset your password.

Notice: If you no longer use your old email address/phone number and have forgotten your login password, please contact customer service for assistance.

2. Password Modification

Go to 「Menu」-「Account」-「Change Password」to change your password.