My Inverter is not working【SOLARMAN Smart and Business】
SOLARMAN is the service provider of the platform and the manufacturer of the collector, we will collect and display the real-time data on the inverters, batteries and other machines on the portal through the data collector, if there is any abnormality on the inverters, please contact the installer or distributor first to assist you to solve the problem.
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Why there is no generation data in my APP【SOLARMAN Smart and Business】
Scenario 1：Logger or inverter is offline If the logger or inverter are offline, there will be no data in the plant. Please plug and unplug the logger again and ensure that your inverter communication address is 1. If it is not working, please press ...
Why there is no data on my APP【SOLARMAN Smart and Business】
If the logger or inverter are offline, there will be no data in the plant. Your logger is offline.Please plug and unplug the logger again and ensure that your inverter communication address is 1. If it is not working, please press and hold the reset ...
I want to control my inverter.【SOLARMAN Smart and Business】
1. Click the Device section 2. Tap the “...” to reveal the Remote Control button 3. In the control interface, select the parameter you wish to adjust and send the command 4. If your device lacks a “Remote Control” button, you do not have permission ...
Can I customise report templates?【SOLARMAN Business】
Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.
The battery is not working.【SOLARMAN Smart】
we're service provider and manufacturer of data loggers for Solarman platform. We maintain a collaborative relationship with inverter manufacturers. Should you require control functions or firmware upgrades for your inverter, please first contact ...