I would like to increase the update frequency of the Data Stick to once per minute.【SOLARMAN Business】

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• Can the data upload frequency be increased?【SOLARMAN Business】

  If your Device is a WiFi data collection Device, the upload frequency can be adjusted to a minimum of 1 minute. Please submit a support ticket and include your device's SN for processing. Ticket Link: ...

• What is the maximum data transmission frequency?【SOLARMAN Smart and Business】

  The default is to upload once every 5 minutes. If your Device is a WiFi data collection Device, the upload frequency can be adjusted to a minimum of 1 minute. Please submit a support ticket and include your device's SN for processing. Ticket Link: ...

• Can I customise report templates?【SOLARMAN Business】

  Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.

• How to Export Device/Inverter/Data Logger Data【SOLARMAN Business】

  You need to log in to the SOLARMAN Business website: https://cnpro.solarmanpv.com/business Choose corresponding plant, locate the device, and follow the below path to export data p.s ：The data logger only collects data that transmitted from the ...

• Why there is no generation data in my APP【SOLARMAN Smart and Business】

  Scenario 1：Logger or inverter is offline If the logger or inverter are offline, there will be no data in the plant. Please plug and unplug the logger again and ensure that your inverter communication address is 1. If it is not working, please press ...