I would like to increase the update frequency of the Data Stick to once per minute.【SOLARMAN Business】
Please submit a support ticket with your device serial number and request for processing.
Related Articles
Can the data upload frequency be increased?【SOLARMAN Business】
If your Device is a WiFi data collection Device, the upload frequency can be adjusted to a minimum of 1 minute. Please submit a support ticket and include your device's SN for processing. Ticket Link: ...
Can I customise report templates?【SOLARMAN Business】
Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.
How to Export Device/Inverter/Data Logger Data【SOLARMAN Business】
You need to log in to the SOLARMAN Business website: https://cnpro.solarmanpv.com/business Choose corresponding plant, locate the device, and follow the below path to export data p.s :The data logger only collects data that transmitted from the ...
Why there is no data on my APP【SOLARMAN Smart and Business】
If the logger or inverter are offline, there will be no data in the plant. Your logger is offline.Please plug and unplug the logger again and ensure that your inverter communication address is 1. If it is not working, please press and hold the reset ...
LS4G-6-G Data Logger After-Sales Troubleshooting SOP
Scenario 1: Device Offline in 4G Mode 1. Check Hardware Connections 1.1 Ensure the 4G antenna is installed and securely fastened. 1.2 Open the SIM card slot to make sure the card is inserted in the correct direction with good contact. 2. Check SIM ...