I have deleted the previous Merchant. Why can I not be added as an Internal member account for another Merchant?【SOLARMAN Business】

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• I have deleted my Internal member account; why am I unable to create a new Internal member account?【SOLARMAN Smart】

  An Internal member account, when registered as a Merchant Account, simultaneously generates a SOLARMAN Smart Account with identical login credentials. After deleting the Internal member account, the corresponding SOLARMAN Smart Account must also be ...

• How to create an Internal member【SOLARMAN Business】

  Account function permissions within SOLARMAN Business are role-based. Different functional permissions are assigned by defining distinct roles. When adding a member, the appropriate role is selected to ensure the differentiation and segregation of ...

• Can I customise report templates?【SOLARMAN Business】

  Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.

• What is the difference between an external merchant and an internal member?【SOLARMAN Business】

  Plants created by internal members are visible to your super administrator account; however, plants created by external merchants are not.

• How do I grant plant permissions to another merchant or end user?【SOLARMAN Business】

  Authorize another merchant Click here to watch the YouTube video tutorial on How to Authorize Plants to Other Merchants If you are the Plant Creator, please go to the Data Dashboard – and select 'Authorise Plant' to grant authorisation. If the ...