I have deleted my Internal member account; why am I unable to create a new Internal member account?【SOLARMAN Smart】

I have deleted my Internal member account; why am I unable to create a new Internal member account?【SOLARMAN Smart】

An Internal member account, when registered as a Merchant Account, simultaneously generates a SOLARMAN Smart Account with identical login credentials. After deleting the Internal member account, the corresponding SOLARMAN Smart Account must also be deleted before a new Internal member account can be created.
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