I have authorised the Plant to a partner, so why can't they see it after logging into the Merchant Version?【SOLARMAN Business】

Please note the authorisation type selected. If a User is authorised, the other party must log in to Zhidian to view it. If your partner holds a Merchant Account, please authorise the Merchant by searching for the corresponding Merchant name during the authorisation process.

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• I have authorised the Plant, so why can't the other party see it?【SOLARMAN Business】

  Please confirm the type of account you have authorised. If you have authorised an end-user, they will need to log in to SOLARMAN Smart to view the data. If the other party has a Merchant Account, please authorise them as a Merchant.

• Can I customise report templates?【SOLARMAN Business】

  Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.

• I have a Plant on the SOLARMAN platform, so why can't I find it via OPENAPI?【SOLARMAN Smart and Business】

  If your Plant is registered in SOLARMAN Business, please use the Business version token to access Plant data. If your Plant is registered in SOLARMAN Smart, please use the Smart version token to access Plant data. The distinction between the Business ...

• How do I grant plant permissions to another merchant or end user?【SOLARMAN Business】

  Authorize another merchant Click here to watch the YouTube video tutorial on How to Authorize Plants to Other Merchants If you are the Plant Creator, please go to the Data Dashboard – and select 'Authorise Plant' to grant authorisation. If the ...

• New Dashborad of Plant【SOLARMAN Business APP】

  【New Dashboard of Plant】Updated a number of features and optimized the interface design to enhance the installer's user experience when viewing power plant data. 1、 More flexible data presentation logic When the system type is ...