Please submit a support ticket and include your SOLARMAN Smart User ID, Plant ID, and Business ID for processing. Support ticket link: https://helpcenter.solarmanpv.com/portal/en/signin
Please submit a support ticket with the SN of the device you wish to transfer and the target account for processing. Ticket Link: https://helpcenter.solarmanpv.com/portal/en/signin
Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.
If the logger or inverter are offline, there will be no data in the plant. Your logger is offline.Please plug and unplug the logger again and ensure that your inverter communication address is 1. If it is not working, please press and hold the reset ...
If you are the Plant creator, please navigate to Menu > Home settings > Edit > Grid and PV situation, and complete the fields based on your actual power supply conditions. If you do not have editing permissions, please contact the Plant creator to ...