How to transfer a plant from solarman smart to solarman business?【SOLARMAN Smart】

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• How to transfer a SOLARMAN Smart Plant to a SOLARMAN Business.【SOLARMAN Smart】

  Please submit a support ticket and include your SOLARMAN Smart User ID, Plant ID, and Business ID for processing. Support ticket link: https://helpcenter.solarmanpv.com/portal/en/signin

• How to merge/transfer all plant under several accounts into one account?【SOLARMAN Smart】

  Please submit a support ticket with the SN of the device you wish to transfer and the target account for processing. Ticket Link: https://helpcenter.solarmanpv.com/portal/en/signin

• Can I customise report templates?【SOLARMAN Business】

  Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.

• Why there is no data on my APP【SOLARMAN Smart and Business】

  If the logger or inverter are offline, there will be no data in the plant. Your logger is offline.Please plug and unplug the logger again and ensure that your inverter communication address is 1. If it is not working, please press and hold the reset ...

• How to Change Plant Type【SOLARMAN Smart and Business】

  If you are the Plant creator, please navigate to Menu > Home settings > Edit > Grid and PV situation, and complete the fields based on your actual power supply conditions. If you do not have editing permissions, please contact the Plant creator to ...