How to Change Plant Type【SOLARMAN Smart and Business】
If you are the Plant creator, please navigate to Menu > Home settings > Edit > Grid and PV situation, and complete the fields based on your actual power supply conditions.
If you do not have editing permissions, please contact the Plant creator to request the changes.
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Flow Chart Display Issues【SOLARMAN Smart and Business】
Overall Troubleshooting Approach 1. Verify data source accuracy 2. Confirm correct plant type selection 3. Ensure equipment is online 4. Check if the following scenarios resolve the issue 5. If all checks pass and scenarios fail to resolve, contact ...
Can I customise report templates?【SOLARMAN Business】
Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.
How to transfer a SOLARMAN Smart Plant to a SOLARMAN Business.【SOLARMAN Smart】
Please submit a support ticket and include your SOLARMAN Smart User ID, Plant ID, and Business ID for processing. Support ticket link: https://helpcenter.solarmanpv.com/portal/en/signin
How to change the plant address?【SOLARMAN Smart】
If you are the Plant creator, you can change the Plant address by following these steps: Menu > Home settings > Edit > Home address. If you are not the Plant creator or do not have editing permissions, please contact the Plant creator to make the ...
How to change the plant name【SOLARMAN Smart】
If you are the Plant creator, you can change the Plant name by following these steps: Menu > Home settings > Edit > Home name. If you are not the Plant creator or do not have editing permissions, please contact the Plant creator to make the change. ...