How do I change my password?【SOLARMAN Business】
Please reset your password via 'My' > 'Settings' > 'Account and Security'.
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Why do I keep receiving an error when I try to change my password?【SOLARMAN Business】
Please confirm if your entered password meets the requirements: Requirements for the new password: 1. At least 8 characters and must include the followingAt least 3 types of characters -Uppercase letters(A-Z)-lowercase letters(a-z) - Digit (0- 9) ...Unable to receive the verification code when attempting to change the password.【SOLARMAN Business】
Please check your spam folder, or if the sending frequency is too high, please try again later.My app id is locked./My API has error./My API doesn't work./API has error of auth invalid username or password error.
Firstly, plz check if you use correct url: https://globalapi.solarmanpv.com Your account is the "International Data Center", we kindly remind that you use the new OPENAPI domain https://globalapi.solarmanpv.com to access the platform, replacing the ...I need to change my account. The old email/mobile number is no longer in use, and I have forgotten the login password.【SOLARMAN Smart and Business】
Please submit a support ticket through the Help Center using your old account (phone number/email address) so we can assist you. Ticket link: https://helpcenter.solarmanpv.com/portal/en/signinCan I customise report templates?【SOLARMAN Business】
Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.