How can I modify my Merchant name or Merchant Type?【SOLARMAN Business】
To make changes, please navigate to 'My' > 'Merchant name' > 'Edit'.
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Me【SOLARMAN Business APP】
Understanding Me The【Me】section is mainly used to manage the personal information, merchant information and basic settings of the login account. You can view the current APP application login account information, or support the selection of my ...
Can I customise report templates?【SOLARMAN Business】
Yes, you can do this on your computer. The navigation path is: Analysis - Reports - Report Templates. We currently support the creation of up to 10 custom report templates per merchant.
I have authorised the Plant to a partner, so why can't they see it after logging into the Merchant Version?【SOLARMAN Business】
Please note the authorisation type selected. If a User is authorised, the other party must log in to Zhidian to view it. If your partner holds a Merchant Account, please authorise the Merchant by searching for the corresponding Merchant name during ...
Firmware Upgrade【SOLARMAN Business APP】
Scenario Description When the inverter, energy storage battery and other device need to update the internal firmware version of the machine, the "Firmware Upgrade" function can be used to remotely issue firmware files from the cloud to upgrade the ...
Logger cannot be added to the device library due to mismatched device type, resolution【SOLARMAN Business Web】
In the merchant version device library interface, the logger cannot be found, and when adding, it shows that the device type does not match This situation occurs because the logger was previously entered into the device library under a different ...