Firmware Upgrade【SOLARMAN Business APP】

Firmware Upgrade【SOLARMAN Business APP】

Scenario Description

When the inverter, energy storage battery and other device need to update the internal firmware version of the machine, the "Firmware Upgrade" function can be used to remotely issue firmware files from the cloud to upgrade the device , so as to help the device manufacturer, dealer, operator and other roles to achieve the purpose of device function update, problem repair, etc. according to the actual business demands.

Conditions of Use

For device access party

The business that dominates the access of inverter, energy storage battery and other device to SOLARMAN platform and uses monitoring services is the manufacturer and sovereign owner of the device . If you are such a business, you have the highest management authority to access products on the platform. In this scenario, you need to meet the following conditions to use the firmware upgrade function:

  • For products to be upgraded, firmware upgrade files have been uploaded in SOLARMAN Business Web Platform - Firmware Management Function;
  • The currently logged in account is the super administrator of the business or the account with the function permission of "device upgrade";
  • The date logger connected to the inverter or other device to be upgraded has the function of firmware upgrade;

For the device distributor

Merchants who use the SOLARMAN platform by purchasing inverters, date logger and other device generally do not have the highest management authority for inverters, energy storage batteries and other device , and require the device access party to authorize the firmware file before using it. In this scenario, you need to meet the following conditions to use the firmware upgrade function:

  • For the device that needs to be upgraded, the device manager has authorized the firmware file to be upgraded to your company;
  • The currently logged-in account is the super administrator of the merchant or an account with the "device upgrade" function authority;
  • The date logger connected to the inverter or other device that needs to be upgraded currently has the function of firmware upgrade;

Functional description

Step 1: Enter the firmware upgrade page

If you meet the conditions for using the upgrade function, you can enter the upgrade page through the following two entrances

  • 【More-Firmware Upgrade】 button in the device library list；
  • 【More -Firmware Upgrade】button on the upper right corner of the device details page


Step 2: Select and complete the upgrade information

After entering the upgrade page, you need to check the version information of the current device according to your upgrade requirements, and select the upgrade firmware package, upgrade method and timeout period for this task in the upgrade operation area.


About the choice of upgrading firmware

Click to select the firmware file, and the firmware package selection page will be displayed.

  • If you have the highest management authority to access the product, you will be able to combine and filter the upgrade files that meet your requirements in three ways: device classification, firmware type, and release status. You can also search for keywords in the firmware package name to blur match;
  • If you do not have the highest management authority to access the product, and the firmware packages of the device are authorized to you by other vendors, then you can only directly select the firmware package in the firmware package list or search for keywords in the firmware package name. Fuzzy matching will not have the filtering function of other dimensions;


About the choice of upgrade method
At present, only some devices support multiple upgrade methods. If your device only supports a single upgrade protocol or only adapts to a single upgrade protocol during SOLARMAN platform access, the upgrade page will not display the【Upgrade method】selection form;

About Task Timeout
Task timeout refers to the time from when the device starts to upgrade to when it is agreed to complete the upgrade.

  • Task timeout refers to the time from when the device starts to upgrade to when it is agreed to complete the upgrade.；
  • Setting the timeout too short may lead to the phenomenon of "the device is actually upgraded successfully, but the platform displays" upgrade failed ", because the platform reaches the maximum task time and ends the task before the device reports the successful upgrade message;

Step 3: Wait for the upgrade to complete

After starting the upgrade, the interface will display the current specific progress and upgrade nodes. At this point, you only need to wait for the upgrade to complete.
Note: The function of displaying upgrade progress requires the support of the date logger. If the "* Support Upgrade Progress Reporting" in the data field of the date logger connected to devices such as inverters is 1, it means that the function is supported. If it is not 1, it means that the function is not supported. The upgrade page will not display the progress.