Logger cannot be added to the device library due to mismatched device type, resolution【SOLARMAN Business Web】

Logger cannot be added to the device library due to mismatched device type, resolution【SOLARMAN Business Web】

In the merchant version device library interface, the logger cannot be found, and when adding, it shows that the device type does not match


This situation occurs because the logger was previously entered into the device library under a different type. Please select DTU in the type and search for this SN. After finding it, delete the device and re-add it as the  logger type to enter it into the library.

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