Can a Smart account be upgraded to a Business account?

• Related Articles

• FAQ for May

  Question 1：How to resolve error codes displayed during distribution network configur Solutions vary depending on the error code. Please refer to the Knowledge Base link below and follow the instructions for the specific error code. Knowledge Base ...

• I have already registered a SOLARMAN account, but I cannot log in to SOLARMAN Business. I receive a message stating that this account has not been linked to a business and that I need to register a business account.

  You may have registered a SOLARMAN Smart account. SOLARMAN Smart accounts and Business accounts are separate. To log in to SOLARMAN Business, you need to create a business account.

• Account Cancellation【SOLARMAN Business】

  Click here to watch the YouTube video tutorial on How to Close Your Account（SOLARMAN Business Web） Web Click the profile icon in the top-right corner to access your personal settings page. On this page, select “Deactivate Account” to proceed. App ME ...

• How do I authorize others to use my plants?【SOLARMAN Business and Smart】

  SOLARMAN Business APP：Click here to watch the YouTube video tutorial on How to Authorize Plants to Other Merchants SOLARMAN Smart APP：Click here to watch the YouTube video tutorial on How to Authorize Plants for SOLARMAN Smart Users SOLARMAN Smart ...

• FAQ for Three-Phase Smart Meters

  Q：What causes a three-phase smart meter to trigger an alarm for “current loss” and “phase overcurrent”? A： 1. The product’s logic: When the current in any phase of a three-phase system is less than 1A, the platform will not display it and show it as ...