APP displays an unknown error【SOLARMAN Smart】
Displaying an unknown exception. Possible causes and corresponding solutions include:
1. Network Issues
Cause:
Unstable network, weak signal, or network congestion may cause abnormalities in CAPTCHA delivery or verification.
Solution: Check your network connection to ensure Wi-Fi or mobile data is functioning properly. Try restarting your router or switching to another network.
2. Other Reasons
Wait approximately 10 minutes before retrying.
Related Articles
Languages【SOLARMAN Smart APP】
SOLARMAN Smart supports 15 languages for now, which are 简体中文, English, 日本語,Deutsch,Português,Españo,Nederlands,Polski,Français,한국어,Tiếng Việt,Swedish,Italiano,Slovenščina,Čeština When you first log in to SOLARMAN Smart App, system will match the ...
Registration & Login【SOLARMAN Smart APP】
1. Registration After entering SOLARMAN Smart App，please register at SOLARMAN Smart App to ensure the normal function. Click "Register" to continue. System supports E-mail registration currently. Please follow: 1） Set login account. (E-mail are ...
Inverter upgrade displays a firmware name error.【SOLARMAN Smart】
The firmware package name does not comply with specifications, lacking essential information such as MCU1, ARM required for upgrade validation. Please check if the uploaded firmware file's name adheres to the specified format and includes the ...
Inverter upgrade displays a firmware verification error.【SOLARMAN Smart】
Firmware package is corrupted during upload or download, or the package body is incomplete. 1. Maintain the current network connection of the data logging device and attempt the upgrade operation again. 2. Connect the Data Logger to a different ...
The SOLARMAN Smart web interface displays Solar Power data, but the SOLARMAN Smart app does not.【SOLARMAN Smart】
Please check the Plant Settings in the app. If 'No PV Device' is selected, no parameters will be shown. The display of chart parameters in the app is determined by the answers provided, whereas the web display is based on the plant type, hence ...