Annual Customer Satisfaction Survey
Your honest feedback will help us better understand your needs and enhance our services. As a thank-you, we’ll select 10 clients who share sincere suggestions from all respondents and our products will be presented as complimentary gifts.
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Annual System Function Upgrade Highlights
As another year of innovation wraps up, our team is excited to share the annual system function upgrade highlights—New Dashboard of Plant Which is designed to redefine operational efficiency and user experience. Please click for more detailProduct Update Overview--Smart Customer Service
To help users resolve issues more quickly on their own, a new “Help & Feedback” feature has been launched in both the “SOLARMAN Business” and “SOLARMAN Smart” apps. Core Objective: Enable users to quickly find answers to common questions through ...Product Update Overview--SOLARMAN Smart Flow Map Now Supports Charging Station Icons
Related Platforms: SOLARMAN Smart Web, SOLARMAN Smart App Release Date: April 9, 2026 Description: When a storage plant includes charging station devices, if the charging station is in operation, SOLARMAN Smart Web and SOLARMAN Smart App will display ...Home Energy Management System Product Installation Manual and FAQ
Announcement This year, the platform has launched several Home Energy Management System (HEMS) products. To facilitate user access, installation and use, we have compiled and consolidated the official installation manuals and frequently asked ...What is the reason for the cumulative production of a newly built plant being higher than the annual production?【SOLARMAN Business】
Issue: The customer reported that the plant was newly built this year, but the cumulative production is much higher than the annual production. Reason: The cumulative production of the plant is calculated by summing up the cumulative production data ...