Account Cancellation【SOLARMAN Smart APP】

Account Cancellation【SOLARMAN Smart APP】

Step 1: Go to「Account Cancellation」Page

「Menu」-「Account」-「Delete my Account」

Step 2: Read Account Cancellation Reminder

Please read the following instructions carefully before you apply for cancellation of your account.

  1. Please back up your data (e.g. Production Data, Grid-tied Data, SN and etc,) in advance to avoid unnecessary losses.
  2. Your home data (e.g. Production Data, Grid-tied Data, SN and etc,) will be erased permanently after your account is cancelled, which is unable to recover.
  3. Your personal data will be erased permanently after your account is cancelled, which is unable to recover.
  4. The connections between the account and business units will be erased permanently after your account is cancelled, which is unable to recover. And the business unit will not be able to use this software.
  5. All data will be erased permanently after your account is cancelled, which is unable to recover.
  6. You can create a new account after this account is cancelled.


Click "Confirm Cancellation" to continue.

Notice: Account that has data on SOLARMAN Business can't be cancelled from SOLARMAN Smart.

Step 3: Phone Number/E-mail Verification

If your account has bound to phone number or E-mail, phone number/E-mail verification will be required.

You can select either method for verification.

Step 4: Complete Account Cancellation

Click "Done",Complete Account Cancellation

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